This framework meets the needs of staff who use computers as part of their job role. The framework provides staff with a cohesive suite of qualifications that will enable them to develop a solid understanding of how to work and communicate in any business environment. The framework will help learners to generate the required knowledge alongside practical skills to ensure reliable standards of competence and skills that are relevant and specific to the organisation.
The framework includes two components:
(A) Diploma for IT Users and (B) Essential / Key Skills
