This framework meets the needs of staff who work in an administrative role. The framework provides staff with a cohesive suite of qualifications that will enable them to develop a solid understanding of how to work and communicate in any business environment. The framework will help staff to generate the required knowledge alongside practical skills to ensure reliable standards of competence and skills that are relevant and specific to the organisation.
The framework includes three components:
(A) Certificate in Business and Administration
(B) Technical Certificate in the Principles of Business and Administration
(C) Essential / Key Skills
